Did you realize that you can assist potential patients and your health provider at the same time simply by posting a brief, honest review online?
Seeing that an increasing number of people rely on online reviews in selecting a healthcare provider, simply sharing your experiences can compel someone to finally get the help they need. And, you can enable your hearing care provider to deal with any concerns that could improve the practice—in turn producing a positive experience for future patients.
Are you ready to make a difference in people’s lives? The following are four additional reasons you should review your hearing care professional online.
1. It’s easy to publish a review online
Many hearing care providers have a website with a page focused on reviews, and this is the perfect place to start. Simply navigate to the website, find the review link, and post a quick review directly on the website—all in less time than it takes to make a cup of coffee.
2. You can help people finally get the assistance they need
According to a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in web-based reviews as much as personal suggestions.
This means 8 out of 10 individuals will take your review as sincerely as a personalized suggestion. If you had an enjoyable experience, writing a favorable online review is by far the best way to get the message out, helping other people to get the same high quality of care.
3. You can help establish a fair picture of the practice
Research indicates that people are significantly more likely to write reviews after a bad experience than after a positive one. This creates a negativity bias that can present the practice in a bad light.
No one is perfect—and no healthcare practice is either. Regardless of whether the negative reviews are called for or not, they will get submitted. And if the positive experiences go unpublished, this will generate a distorted picture. If you are convinced the practice deserves a good reputation, you can help them out by publishing a positive review.
4. You can help your hearing care provider enhance the patient experience
We believe in honest, respectful reviews, without consideration to whether those reviews are positive or negative. However, we also are convinced that making an attempt to resolve issues privately is the best place to begin.
If you’ve had an unfavorable experience, it’s almost always best to first contact the practice privately. More often than not, the issues can be remedied whereby both parties are pleased. However, if the issues were not remedied to your approval, you may feel that your negative experience must be shared.
If that’s the case, in the name of honesty, you may want to publish respectful recommendations that can help the provider enhance the patient experience. This ultimately helps the practice and brings about a more rewarding experience for potential patients.